A 8% cancellation fee will be charged for cancellations of confirmed reservations of non-custom/private tours.

The entire amount of the tour price is forfeited if cancellation is made within 7 days of the scheduled departure date non-custom/private.

A full refund will be processed FOR ALL TOURS if your ship does not arrive in port or if it arrives too late for your intended tour and we are not able to accommodate you on a later departure time.

Custom or Private tour sales are final.  Tour price is forfeited if canceled for any reason other than your ship not arriving in port or arriving too late for us to accommodate your tour.

Please email info@skagway.tours or call 1-907-921-4344 to cancel or alter a reservation.